I have a general question regarding my system
Whenever you have a question regarding your system it is important to ask us or your installer for help. If you have a service level agreement please feel free to contact us directly. You can contact us through email, chat or by phone.
I have a technical question regarding my system
If you have a technical questions regarding your system the easiest way is to contact us through the following steps.
Please check our Technical Support section in our Help Center.
If you are onsite please call us on +46(0)10-26 300 04. Our opening hours are regular business days 07:00 to 16:00 (closed for lunch between 11:30 to 13:00).
If you are offsite please contact us through chat or email.
You can always ask our AI for an immediate answer.
My system is down and I need help.
If your system is down and you have a service level agreement, you can always call us on +46(0)10-26 300 04. If you have an urgent question, you can also call Samvolt on our hotline which is open 24/7/365.